Before submitting a ticket:

  1. Have you been able to recreate the problem you’re creating the ticket for? If you have not, please do so before submitting a ticket.
  2. Have you gathered screenshots of the issue at hand? This may not apply to all problems, but in most cases it will expedite the support process.

Be sure to include:

  1. The page URLs (if applicable) for the issue you’re experiencing.
  2. As much detail about the issue as you can. Please provide the workflow you used when you encountered the problem.
  3. Screenshots of the issue or error you’re experiencing. Upload them one at a time by clicking the green “Add files” button below.

**FILL IN ALL INFO BELOW BEFORE SUBMITTING YOUR TICKET.

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